We update for bug fixes, maintenance issues and the launch of small features every two weeks. For bigger updates such as large features, new client spaces, and new functionalities - we release an update around once a month. If there's an update that might affect a council's use of the platform - we let you know in advance. Our product is web-based so you never need to install an update on your computer.

Yes, we can batch upload your contacts for you or you can add them in yourself. We also have a Call For Sites form feature so that Landowners and Agents can upload their own contact details into your system

It takes less than a day to set up a new environment

In our Rep Manager you can assign reps to team members and mix and match templated replies to representations based on topics and sentiment. You can track every comment and it's reply.

No, we work with councils at all stages of the Local Plan process. Whether you are reviewing recently published Local Plans, updating Land Availability Assessments, or publishing a consultation - PlaceMaker can help digitalise and streamline your work. Why not book a demo with our team to discuss your requirements and explore how PlaceMaker can support your Local Plan process?

You can find all our pricing and specifications for PlaceMaker subscriptions on the GOV.UK Digital Marketplace. From time to time government grants become available for digital planning. If this is something you are considering as a means to procure PlaceMaker, get in touch with our team to discuss how we might be able to support you in an application for funding.

As a Crown Commercial Supplier on the Government's G-Cloud 14 framework, procurement of PlaceMaker couldn't be simpler. Book a demo with us to discuss your requirements and we can get you set up in a matter of days.

No, PlaceMaker is designed by Planners, for Planners. Our developers and data scientists ensure the platform is easy to use and intuitive for those with planning expertise. We provide training, user guides, an interactive knowledge hub and a team of specialists on hand for any questions, bespoke work or GIS support along the way.

Yes, it's possible to add fields and edit them. You can also search by the content that you add to sites. We have a notes feature where you can write your comments or assessment of a site and those notes are shared with the other users

Well, firstly, you can’t break it. If anything goes awry, we're available on the phone, through email and via Microsoft Teams. You can also reach us through our websites chat function and through the applications feedback button. Your feedback goes to a real human, based in our office in Bristol, urgent cases are dealt with right away.